Can I get a refund?
Cancelling stops future payments, but it doesn't refund the period you've already paid for. You keep PRO until that period ends.
If you are a consumer, you have 14 calendar days from purchase to withdraw, as explained in our Terms and Conditions.
If you were charged by mistake or something went wrong, write to support@theoceanguide.com from your account's email address and we'll look into it.
Still need help?
Write to us and tell us what happened. If it's about your account, write from the email address you sign in with.