Do you keep the photos I send to Ask AI?
No. An external AI service analyses your photo or description to identify the species. We don't store them, and we don't use them to train models or to identify people.
We only keep a record of when you made each request and whether it was a photo or a description, to apply your monthly limits.
Still need help?
Write to us and tell us what happened. If it's about your account, write from the email address you sign in with.